We keep things straightforward so you can focus on the music. Here's what you need to know about layaways, special orders, returns, and exchanges at Hubbard's Music-n-More.
Layaway
- 90-day layaway available.
- 20 percent down required.
- No refunds or exchanges on layaways.
- We are not responsible for items left after 30 days.
Special Orders
- Half down on all special orders.
- No refunds or exchanges on special orders.
- Skip the red tape — let us order that special instrument you've been dreaming of.
Returns & Exchanges
- 20 percent restocking fee on returned items.
- No refunds without a receipt.
- No refunds after 15 days from purchase.
Shipping
- We ship anywhere in the nation.
- Call 575-526-8884 or toll-free 877-379-8815 for shipping quotes.
Questions? Reach us at hubbardsmusic@hubbardsmusicnmore.com or stop by the shop at 108 Wyatt Drive, Las Cruces, NM 88005.
Browse our gear selection on the Gear page, or head back Home.
At Hubbard's Music N More, every customer who walks through the door is treated like family. The store's long history in Las Cruces has built a reputation built on fair dealings and honest advice. Whether you are picking up your first guitar or adding a vintage amp to a seasoned collection, the staff takes time to understand your needs. Questions are welcomed and answered thoroughly, with no pressure to buy. The goal is to help musicians of all skill levels find the right gear for their sound. This patient, educational approach has kept players coming back year after year, knowing they will receive genuine guidance every time.
The store maintains clear and straightforward policies on returns, exchanges, and repairs. Because musical instruments and equipment require care and proper handling, the team works closely with customers to ensure satisfaction with every purchase. If something does not meet expectations, the process is handled fairly and promptly. Repairs and setups are completed with attention to detail, respecting the value of each instrument brought in. Communication is kept open throughout any service, so customers always know the status of their gear. This commitment to transparency builds trust and keeps the focus on what matters most: making music.
Layaway and financing options are available to help musicians invest in quality instruments without stretching their budget all at once. The store understands that a dream guitar or a powerful amplifier can be a significant purchase, so flexible payment plans are offered to make those goals attainable. Customers can put aside the instrument they want and pay it down over time, with no hidden fees or surprises. This policy reflects the store's dedication to serving the local community by making excellent gear accessible to everyone, from students to working professionals. Music should not be out of reach.
Hubbard's Music N More also takes pride in its trade-in program, allowing players to upgrade their gear while getting fair value for their used equipment. Whether you are clearing out an old amp to make room for something new or swapping a guitar for a different model, the process is simple and transparent. The staff evaluates each item honestly, considering its condition and market value. This policy helps keep the store's inventory fresh and diverse while giving customers an affordable path to try new sounds. It is part of the store's broader commitment to being a hub where musicians can grow and evolve their craft.